BC Condos & Homes
“That call with Jacqueline was perfect!”
The Challenge
BC Condos had thousands of contacts sitting dead in their CRM. Some hadn't been touched since 2021. Manually calling through 2,313 leads to figure out who was still interested, whether they wanted to buy or sell, and what to do next was not going to happen. They needed a system that could revive these leads, run the right conversation for each one, and handle the next steps without waiting for a human.
The Solution
BC Condos runs two RevRing agents, both named Sofia, built on separate conversation flows: one for buyers, one for sellers. The buyer flow qualifies on budget, neighborhoods, property type, and timeline, then books consultations through Cal.com. The seller flow captures property details, collects the address and estimated value, and calls a custom tool to submit Comparative Market Analysis report requests through Google Forms, feeding directly into the brokerage's valuation workflow. Both agents draw from a knowledge base loaded with Vancouver market data, neighborhood comparisons, and CMA submission requirements. Test suites validate the buyer and seller branching logic before every new list goes live. Leads flow in automatically via Intercom webhook integration. In under two months, seven qualified leads surfaced from a list everyone had written off, representing $5.95M in potential transaction volume at an average of $850K per deal.
Key Results
Standout Moments
Dormant since 2021. One call uncovered a $400K-1M buyer budget and booked a face-to-face meeting at a Starbucks the next day.
Seller lead. Sofia captured property details and submitted a CMA valuation report through Google Forms without any human involvement.
Renter whose landlord was selling. The agent pivoted mid-call from buyer qualification, offered a free market analysis, collected his address, and moved him to proposal stage.
From Slack
Results Summary
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