Digistore24
“AMAZING, thank you so much!”
The Challenge
Digistore24 sells digital products through a funnel: the LaunchPad entry product, with upsells to the Passion to Profit course and DigiBiz24 the software platform. The problem? Most buyers purchase LaunchPad and never come back. They needed a way to call every new buyer within minutes, walk them through onboarding, and introduce higher-value products at the right moment. Not as a sales pitch. As genuine help.
The Solution
A Digistore24 purchase webhook fires the moment someone buys LaunchPad, triggering RevRing's API to initiate a call within 15 minutes while the buyer is still at their computer. The RevRing agent Liana walks through login issues, niche selection, goal setting, and platform navigation, drawing on a knowledge base covering the full product catalog, onboarding steps, and course content. Some calls run 15 minutes of patient coaching at sub-650ms latency with natural turn-taking throughout. After every conversation, a custom tool analyzes the full transcript to detect two distinct upsell signals: receptivity to the DigiBiz24 trial, and explicit interest in the Passion to Profit course. Only when the tool confirms genuine interest does the agent send the purchase or trial link. Every follow-up across SMS and email carries the full context from the original call, so the buyer never receives a generic message. 207 buyers received the DigiBiz24 trial link. Every one of those was earned. The same test suites that validated the coaching flow and upsell detection pre-launch run continuous monitoring across thousands of live conversations.
Key Results
Standout Moments
11.9-minute coaching call. Liana patiently worked through login problems, explored business goals, and introduced additional product offerings.
Wants to leave his 9-5. Liana provided specific guidance on social media promotion and mapped out realistic paths.
9.4-minute call with a cautious buyer. Liana maintained engagement and built trust around the income opportunity without pushing.
